Privacy Policy
Last Updated: 2025-09-28

At Sazzy Socks AB, we are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Personal Data We Collect
When you interact with our website, we may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Payment details such as card information or other payment data required for transactions, managed securely via Klarna or other payment providers.
• Order Information: Details of products purchased, order date, and delivery information.
• Technical Data: IP address, browser type, device information, operating system, and browsing behavior collected through cookies and similar technologies, including TikTok Pixel.
• Marketing and Analytics Data: Data related to your interactions with our website and marketing campaigns, tracked via tools like Google Analytics and TikTok Pixel.

We only collect personal data necessary to fulfill our obligations, improve your experience, and comply with legal requirements.

2. Legal Basis for Data Processing
We process your personal data based on the following legal grounds under the GDPR:

• Performance of a Contract: To process your orders and manage payments.
• Consent: For marketing communications, targeted ads, and data collected via tools like TikTok Pixel.
• Legitimate Interests: To improve our website, prevent fraud, and enhance security.
• Legal Obligations: To comply with accounting, tax, and legal requirements.

You can withdraw your consent at any time by contacting us or adjusting your cookie preferences.

3. How We Use Your Personal Data
We use your personal data for the following purposes:

• To process and deliver your orders.
• To manage and process payments securely via Klarna or other payment providers.
• To communicate with you regarding orders, support requests, and updates.
• To send marketing communications and promotional offers (if opted in).
• To improve your shopping experience on our website.
• To analyze website performance via analytics tools, including Google Analytics and TikTok Pixel.
• To ensure the security and integrity of our website and prevent fraud.
• To comply with applicable legal obligations.

4. Sharing of Personal Data
We only share your personal data with third parties when necessary for service delivery or to meet legal obligations:

• Payment Providers: Klarna processes your payment details. See their Privacy Policy.
• Shipping Partners: To fulfill and deliver your orders.
• Analytics Providers: Google Analytics and TikTok Pixel to track website usage and campaign performance.
• Advertising Partners: To serve targeted advertisements via tools like TikTok Pixel.
• Legal and Regulatory Authorities: When required by law or to enforce our terms of service.

We do not sell or rent your personal data to third parties.

5. International Data Transfers
Some of our third-party partners, including TikTok, may transfer your personal data outside the EU/EEA, including to the United States.

Such transfers are safeguarded through:

• Standard Contractual Clauses (SCCs): Approved by the European Commission.
• Adequacy Decisions: Where applicable.

By using our website and accepting cookies, you consent to these data transfers.

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

• Order Information: Retained for 7 years to comply with legal and tax obligations.
• Marketing Data: Retained until you withdraw your consent.
• Cookies and Tracking Data: Retained according to their expiration or until manually cleared by you.

 

7. Your Rights Under GDPR
You have the following rights regarding your personal data:

• Right to Access: Request access to your personal data.
• Right to Rectification: Correct any inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data under certain conditions.
• Right to Restrict Processing: Request limited processing of your data.
• Right to Data Portability: Receive your data in a machine-readable format.
• Right to Object: Object to data processing, especially for direct marketing purposes.
• Right to Withdraw Consent: Withdraw your consent for marketing or tracking activities at any time.

To exercise these rights, contact us at contact@sazzysocks.com.

8. Cookies and Tracking Technologies
We use cookies and tracking technologies, including TikTok Pixel, to:

• Understand how visitors interact with our website.
• Track conversions and measure campaign performance.
• Personalize your browsing experience.
• Deliver targeted advertisements across platforms.

TikTok Pixel

We use TikTok Pixel to collect data on user interactions, such as purchases and page views, to improve our advertising and campaign tracking.

For more information on cookies and your options, see our Cookie Policy.

9. Automated Decision-Making and Profiling
We may use automated decision-making tools, including TikTok Pixel, for targeted advertising. This does not result in any legal consequences or significantly affect your rights. You can opt out via cookie preferences.

10. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss:

• Data encryption (e.g., payment details).
• Regular security updates and audits.
• Access controls and secure storage solutions.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their Privacy Policies before sharing personal data.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal changes or operational updates. All changes will be published on this page. Please review it regularly.

13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: contact@sazzysocks.com

Address: Sazzy Socks AB, Gesällvägen 9, 17453 Sundbyberg, SWEDEN

This Cookie Policy explains how Sazzy Socks AB ("we," "us," or "our") uses cookies and similar technologies on our website. By continuing to browse our site, you agree to our use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognize your device, store your preferences, and improve your browsing experience.

Cookies can either be session cookies, which are deleted once you close your browser, or persistent cookies, which remain on your device until they expire or are manually deleted.

2. Types of Cookies We Use

We use different types of cookies to enhance your experience on our website and ensure its proper functionality. These include:

a. Necessary Cookies

These cookies are essential for the website to function properly. Without these, the site may not be able to provide certain services or features. They do not store any personal information.

• Examples: Login, security, and shopping cart cookies.

b. Performance/Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if any errors occur. This helps us improve the performance and design of the website. All information collected by these cookies is aggregated and anonymous.

• Examples: Google Analytics, Hotjar.

c. Functional Cookies

Functional cookies allow the website to remember your preferences and choices, such as your language or region, to provide a more personalized experience.

• Examples: Remembering your login details or saving your shopping cart between sessions.

d. Targeting/Marketing Cookies

These cookies are used to show you relevant advertisements that match your interests. They also help us measure the effectiveness of our marketing campaigns. These cookies may be set by third-party advertising networks.

• Examples: Facebook Pixel, Google Ads cookies.

3. Third-Party Cookies

Some cookies on our website are placed by third parties, such as analytics or advertising services (e.g., Google Analytics, Facebook). These third-party providers may collect information about your online activities across different websites. We recommend that you check the respective privacy policies of these third parties for more information about how they handle your data.

4. How We Use Cookies

We use cookies to:

• Ensure the website functions correctly.
• Personalize your experience by remembering your preferences.
• Analyze website traffic and performance.
• Improve the security of the site.
• Provide targeted advertising and measure the effectiveness of marketing campaigns.

5. Consent to Use of Cookies

When you first visit our website, you are presented with a cookie consent banner. By clicking "Accept All Cookies," you agree to our use of all cookies as outlined in this policy. You can manage your cookie preferences or withdraw your consent at any time by using the cookie settings available on our website.

6. How to Manage Cookies

You have the right to manage or block cookies through your browser settings at any time. Please note that disabling some cookies may affect the functionality of the website and limit your ability to use certain features.

Managing cookies in your browser:

• Google Chrome: Instructions
• Mozilla Firefox: Instructions
• Safari: Instructions
• Microsoft Edge: Instructions

You can also opt out of targeted advertising through the following tools:

• Your Online Choices (EU): www.youronlinechoices.eu
• Network Advertising Initiative (NAI): www.networkadvertising.org

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal and regulatory reasons. Any updates will be posted on this page, and we recommend you review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or how we handle your data, please contact us:

• Email: contact@sazzysocks.com
• Address: Sazzy Socks AB, Gesällvägen 9, 17453 Sundbyberg, SWEDEN

1. Introduction
   
   These terms and conditions govern the sale of products by Sazzy Socks AB (559485-8606) to customers through the website www.sazzysocks.com. It is important for customers to carefully read and understand these "Terms & Conditions" before placing an order for any products from this website. By making a purchase from sazzysocks.com, the customer agrees to abide by these terms and conditions.

2. Payment and Credit Card Security
   
   At Sazzy Socks we prioritize the security of credit card data. To ensure this, we utilize Shopify Payments for securely handling credit card information. Additionally, we process transactions through Paypal and Klarna.

3. Shipping and Delivery
   
   Orders within Sweden typically arrive within 2-5 business days, while delivery to the EU and the rest of the world usually takes 7-15 business days. The same delivery timeframe applies even if the ordered product is temporarily out of stock. All Swedish orders are shipped via registered Swedish post mail. In the event of unexpected delivery delays (without prior notification from us), customers can reach out to us directly via email at contact@sazzysocks.com. Customers always retain the right to cancel their purchase in case of delivery delays. Once dispatched, packages generally cannot be returned unless due to a defect.

4. Guarantees and Liability
   
   Our socks are meticulously crafted, and we urge customers to follow the provided washing instructions to ensure longevity. While cancellations are possible in the case of a significant product defect, once a product has been used, we cannot assume responsibility for it.

5. Returns and Complaints Returns:
   
   Customers have the right to return unused, unopened products within the original packaging, with all labels and seals intact, within 30 days. For sustainability reasons, return shipping is not complimentary. Sale items are non-returnable, and we do not take responsibility for lost return shipments.

Exchanges: Items must be returned within 30 days of receipt, unused and in their original condition, including packaging and seals. Shipping costs for exchanged or returned products are not refunded.

Complaints and Claims: If a product is believed to have a manufacturing error, it may be returned to us for inspection. However, acceptance of claims is not guaranteed, and shipping costs for returned items are the customer's responsibility. We reimburse up to 15€ for shipping costs upon receipt of a valid receipt.

6. Care Instructions
   
   To maintain the appearance and longevity of your purchase, we advise following the washing instructions provided on the packaging or our website. We recommend to wash the socks in maximum 30 degrees.

7. Use of Cookies
   
   Our website uses cookies to optimize functionality and tailor content to your preferences. Temporary cookies are necessary for website navigation and online store functionality. Users can configure their web browser to block cookies, although this may affect website functionality.

8. Force Majeure
   
   Sazzy Socks shall not be liable for failure to fulfill obligations due to Force Majeure events beyond our control, such as acts of nature, terrorism, wars, accidents, strikes, embargoes, government sanctions, or interruptions in electricity and internet services.

9. Privacy Policy xxx

10. Contact
    
    For inquiries regarding Sazzy Socks privacy policy or the handling of personal data, please contact us at contact@sazzysocks.com.

Terms and Conditions

Last updated: June 10, 2026

1. Prices and Payment

All prices on our website are stated in Swedish kronor (SEK) and include VAT (25%). Any shipping fees will be added and displayed at checkout before you complete your purchase.

We offer the following payment methods via Klarna:

• Invoice
• Installment payment
• Card payment
• Direct payment

By selecting Klarna as your payment method, you agree to Klarna’s terms and conditions. Please note that Klarna may charge additional fees depending on the payment option you choose.

2. Delivery and Shipping

We currently deliver within Sweden and to selected countries within the European Union.

Delivery time is typically 1–3 business days within Sweden. International delivery times may vary depending on the destination country.

The shipping fee is 49 SEK, and we offer free shipping on orders over 349 SEK.

All orders are shipped with PostNord.

Uncollected Packages

If a package is not collected from the postal agent or delivery point within the specified timeframe and is returned to us, we reserve the right to charge a fee of 150 SEK. This fee covers the actual costs of return shipping, handling, and administration and will be deducted from any refund.

3. Right of Withdrawal and Returns

As a customer, you have the right to cancel your purchase within 14 days of receiving your order in accordance with applicable consumer protection legislation.

To exercise your right of withdrawal, please contact us at contact@sazzysocks.com and provide your order number or proof of purchase. Returns cannot be processed without this information.

Returned items must be in the same condition as when received, unworn, unused, with tags attached, and in their original packaging.

If your return request is approved, we will provide a digital QR code for a PostNord return shipping label along with instructions for returning the item.

A return shipping fee of 69 SEK applies and will be deducted from your refund.

Due to hygiene reasons, we cannot accept returns of socks that have been worn, washed, damaged by use, or otherwise altered from their original condition.

Items sent back to us without first requesting a return will not be accepted.

4. Complaints and Manufacturing Defects

Please inspect your order upon receipt. If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at contact@sazzysocks.com.

To submit a complaint regarding a manufacturing defect, please provide:

• Your order number
• A description of the issue
• Clear photos showing the defect

We will review your claim and, if the issue is determined to be a manufacturing defect, we will send you a replacement pair of socks at no additional cost.

In most cases, you will not need to return the defective item.

Your rights under applicable consumer protection laws remain unaffected.

Terms and Conditions

Last updated: June 10, 2026

1. Prices and Payment

All prices on our website are stated in Swedish kronor (SEK) and include VAT (25%). Any shipping fees will be added and displayed at checkout before you complete your purchase.

We offer the following payment methods via Klarna:

• Invoice
• Installment payment
• Card payment
• Direct payment

By selecting Klarna as your payment method, you agree to Klarna’s terms and conditions. Please note that Klarna may charge additional fees depending on the payment option you choose.

2. Delivery and Shipping

We currently deliver within Sweden and to selected countries within the European Union.

Delivery time is typically 1–3 business days within Sweden. International delivery times may vary depending on the destination country.

The shipping fee is 49 SEK, and we offer free shipping on orders over 349 SEK.

All orders are shipped with PostNord.

Uncollected Packages

If a package is not collected from the postal agent or delivery point within the specified timeframe and is returned to us, we reserve the right to charge a fee of 150 SEK. This fee covers the actual costs of return shipping, handling, and administration and will be deducted from any refund.

3. Right of Withdrawal and Returns

As a customer, you have the right to cancel your purchase within 14 days of receiving your order in accordance with applicable consumer protection legislation.

To exercise your right of withdrawal, please contact us at contact@sazzysocks.com and provide your order number or proof of purchase. Returns cannot be processed without this information.

Returned items must be in the same condition as when received, unworn, unused, with tags attached, and in their original packaging.

If your return request is approved, we will provide a digital QR code for a PostNord return shipping label along with instructions for returning the item.

A return shipping fee of 69 SEK applies and will be deducted from your refund.

Due to hygiene reasons, we cannot accept returns of socks that have been worn, washed, damaged by use, or otherwise altered from their original condition.

Items sent back to us without first requesting a return will not be accepted.

4. Complaints and Manufacturing Defects

Please inspect your order upon receipt. If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at contact@sazzysocks.com.

To submit a complaint regarding a manufacturing defect, please provide:

• Your order number
• A description of the issue
• Clear photos showing the defect

We will review your claim and, if the issue is determined to be a manufacturing defect, we will send you a replacement pair of socks at no additional cost.

In most cases, you will not need to return the defective item.

Your rights under applicable consumer protection laws remain unaffected.

Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here, you'll find answers to the most common questions about our unique, sazzy socks. If you can't find the answer you're looking for, feel free to contact us. 

1. What makes your socks so special?

Our socks aren’t just socks - they’re an eye-catching accessory and personality for your feet! Each pair is designed to make you feel fabulous from the ankle down. Life’s too short for boring socks, right?

2. What are your socks made of?

Only the good stuff: soft breathable cotton, polyester and just the right amount of stretch magic (aka spandex). Basically, it’s like a cozy hug for your feet. You will find the fabric info in every product description. 

3. Will your socks fit me?

As you know, we are a new sock brand and for the moment we have only stocked up (socked up) with size EU 37-39, but if you can not find your size, please let us know and we will step up to order other sizes as well. We aim for all fabulous, sassy women to be able to wear Sazzy Socks!

4. How do I keep my socks looking fabulous?

Treat them like the treasures they are:

• Wash at 30°C (that’s gentle, not sauna-level hot)
• Skip the bleach and tumble dryer
• Turn them inside out (it’s like a spa day for socks)
• Air dry for best results

Do this, and your socks will stay sassy for ages!

5. Can I get these beauties gift-wrapped?

Belive it or not, but all our socks are packed and shipped in beautiful recyclable gift boxes. Whether it’s for a bestie or for yourself, we’ve got you covered. As you know, we walk the extra mile for you.

6. What payment methods do you accept?

Klarna (including card payments, Swish, invoice and installment options)

7. How long will it take to get my socks?

• Standard Shipping Sweden: 1-3 business days (Postnord)
• Shipping outside Sweden 4-10 business days

Orders over 349 SEK/50 EURO = Free shipping! 

 

8. Can I return my socks if they’re not right?

We want you to be 100% head-over-heels in love with your socks. If you’re not, you’ve got 14 days to return them. To be eligible for a return, the socks must be unworn, unused, with tags attached, and in their original packaging. A return shipping fee of 69 SEK applies and will be deducted from your refund. Please contact us before sending any items back. Just hit us up, and we’ll sort it out. 

9. Can I track my order?

Of course!📦 Once your order’s shipped, we’ll send you a tracking number so you can stalk your socks every step of the way!

10. How do I get in touch with you?

Whether it’s a sock emergency or just a quick question, we’re here:

• Email: contact@sazzysocks.com
• Instagram: @sazzysocks
• Tiktok: Sazzy.socks

Don’t be shy, slide into our inbox anytime! We check our inbox every day!